Privacy Policy — GlobalIT.nyc
GlobalIT.nyc (“GlobalIT,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, engage with our services, or interact with us in any way.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
GlobalIT.nyc is a New York–based IT service provider offering managed IT services, cybersecurity, cloud solutions, network support, consulting, and technical assistance to businesses and organizations.
2. Information We Collect
We collect information to deliver our services effectively, maintain security, and improve user experience.
- A. Personal Information
We may collect:
– Name
– Email address
– Phone number
– Company name and role
– Billing and payment information
– Account login details (securely stored) - B. Technical & Usage Data
Automatically collected when you use our website or services:
– IP address
– Browser type and device information
– System logs and diagnostic data
– Usage analytics
– Cookies and tracking data (see Section 10) - C. Client‑Provided Data
For IT support, managed services, or cloud operations, clients may provide:
– System configurations
– Files, databases, or application data
– Credentials or access tokens (stored securely)
– Infrastructure information
We treat all client‑provided data as confidential.
3. How We Use Your Information
We use collected information to:
– Provide and maintain IT services
– Deliver technical support and troubleshooting
– Monitor system performance and security
– Improve our website and service offerings
– Communicate with clients and respond to inquiries
– Process payments and manage accounts
– Comply with legal and regulatory requirements
4. Legal Basis for Processing (GDPR)
If you are located in the EU/EEA, we process your data under one or more of the following bases:
– Performance of a contract
– Legitimate business interests
– Compliance with legal obligations
– Consent (when explicitly provided)
5. How We Share Information
We do not sell personal information.
We may share information with:
– Authorized GlobalIT.nyc employees and contractors
– Trusted service providers (e.g., cloud hosting, payment processors)
– Legal authorities when required by law
– Third‑party vendors assisting with operations or security
All third parties are bound by confidentiality and data‑protection obligations.
6. International Data Transfers
If data is transferred outside your country, we use appropriate safeguards such as:
– Standard Contractual Clauses (SCCs)
– Secure encrypted channels
– Verified third‑party compliance frameworks
7. Data Security
We implement industry‑standard security measures, including:
– Encryption in transit and at rest
– Multi‑factor authentication
– Access controls and role‑based permissions
– Network monitoring and intrusion detection
– Regular security audits and patching
Despite these measures, no system is 100% secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain information only as long as necessary to:
– Provide services
– Meet legal obligations
– Resolve disputes
– Enforce agreements
Client data is securely deleted upon request or contract termination.
9. Your Rights
Depending on your location, you may have the right to:
– Access your personal data
– Request corrections
– Request deletion
– Restrict or object to processing
– Request data portability
– Withdraw consent
To exercise these rights, contact us at the email below.
10. Cookies & Tracking Technologies
Our website may use:
– Essential cookies
– Analytics cookies
– Performance tracking tools
– Third‑party integrations (e.g., Google Analytics)
You can manage cookie preferences through your browser settings.
11. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third‑party websites.
12. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect information from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
GlobalIT.nyc
Email: privacy@globalit.nyc
Location: New York, NY, USA
